Refund policy

Returns & Exchanges

Customer satisfaction is important to us.

Eligible Returns

Returns are accepted only if:

You receive a damaged product.

You receive the wrong item.

The product has a manufacturing defect.

Return Request

Please contact us within 48 hours of delivery with:

Order Number

Clear photos of the product

Photos of the packaging

Exchanges

If eligible, we'll replace the item with the correct product or size (subject to availability).

Non-Returnable Items

Returns are not accepted for:

Wrong size selected by the customer.

Change of mind.

Minor colour variations due to screen settings.

Products damaged after use or washing.

 

Refund Policy

Refunds are processed only for approved return requests.

Once the returned item passes our quality inspection:

Refunds are initiated within 5–7 business days.

The amount is credited to the original payment method.

Depending on your bank or payment provider, it may take additional time to reflect.

If a replacement is preferred and available, we'll ship it at no extra cost.